This Privacy Policy describes how Pezas ("we", "us", or "our") collects, uses, and shares your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our website, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies.
When you make a purchase or attempt to make a purchase, we collect the following personal information:
- Name, billing address, shipping address
- Email address and phone number
- Payment information (processed securely by Cashfree — we do not store card details)
- Order history and purchase information
2. How We Use Your Information
We use the information we collect to:
- Process and fulfill your orders
- Communicate with you about your order (confirmations, shipping updates)
- Provide customer support
- Send promotional emails (only if you opt in)
- Improve our website and services
- Comply with legal obligations
3. Sharing Your Information
We share your personal information with third parties only to provide our services:
- Cashfree Payments — Payment processing (subject to their privacy policy)
- Shipping partners — To deliver your orders
- Legal authorities — When required by law
We do not sell your personal information to third parties.
4. Data Security
We use industry-standard SSL/TLS encryption to protect data transmitted to and from our website. Passwords are stored using secure hashing. Payment data is handled exclusively by Cashfree and is never stored on our servers.
5. Cookies
We use cookies to maintain your shopping cart session and improve website functionality. You can disable cookies in your browser settings, though some features may not work correctly.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your account and data
- Unsubscribe from marketing communications at any time
To exercise these rights, contact us at support@pezas.in.
7. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services and comply with legal obligations. Order records are retained for a minimum of 5 years.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance.
9. Contact Us
For questions about this Privacy Policy, contact us at:
Email: support@pezas.in
Phone: +91 9990177119
Address: Jind, India